Front Office Manager 4* 35k Doe

Noel Recruitment Group

Kerry

Front Office Manager 35k DOE. Beautiful Deluxe 4* Killarney Property are looking for a Front Office Manager. This role will involve leading, inspiring and motivating the front desk team as well as managing and co-ordinating front of house duties and administration. There is a strong emphasis on guest satisfaction within this role and this property prides itself providing a memorable experience for all guests. This position may suit an experienced Assistant Front Office Manager or Reception Supervisor seeking their first Front Office Manager role. Main Duties: " To be friendly and professional at all times and ensure guest satisfaction is a priority. " Communicate efficiently with both Reservations and Accommodation departments concerning special requirements, daily arrivals and VIPs. " To capitalize on room sales and upselling at every opportunity. " Rostering in line with forecasts and budgets. " Provide training, encourage development and motivate your department. " To have full knowledge of the hotel facilities and capabilities. " To deal with and follow up on complaints to the satisfaction of all parties. " To manage guest bills, paymaster accounts, deposits and lodgements and to liaise closely with the Accounts department regarding the same. " To ensure company policy and procedures are strictly adhered to. Ideal Candidate: " At least 2-5 years in Front Office Management experience in a 4/5* hotel. " Excellent communication skills & the ability to build a rapport with guests. " Knowledge of a Property Management System is essential i.e. Opera, Hotsoft, Guestline. " High levels of motivation and enthusiasm. " A natural attitude towards providing excellent quality service. " Good team player with a flexible and cooperative attitude. Salary - €35K DOE. Please apply in complete confidence with an up to date CV. We thank you applying for this position currently being sourced by The Noel Group. Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. We are experts in our field and regarded as a specialist recruiter in Hotel Catering & Retail Recruitment. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. INDHOSP. MMD. This job originally appeared on RecruitIreland.com.

1989 days ago